A New Certification Experience Coming May 4th!
On May 4, 2026, CCI will launch a new Certification Management System designed to make managing your certification easier, faster, and more flexible.
CCI is launching a completely modernized Certification Management System, which is designed to give perioperative professionals more flexibility, less paperwork, and a better experience from start to finish.
What’s New?
- Continuous Testing: Expanded testing availability gives candidates more flexibility when scheduling their exam. No more waiting for a limited testing window.
- Simplified Retakes: The new system makes it easier and faster to schedule an exam retake without having to pay for it at the time of application, like the current Take 2 program.
- Fully Digital Applications: Paper applications are being retired. All certification and recertification applications will now be completed online.
- Improved Recertification Tracking: Track your progress toward renewal requirements directly from your account dashboard.
- Enhanced Dashboard: Your new dashboard provides a clearer overview of certification status, renewal timelines, and activity history.
- Facility Purchasing Portal: Hospitals and health systems can now purchase and manage exam vouchers directly.
What You Need to Do
- No action is required before May 4th.
- Your account and certification records will carry over automatically.
- If you already have a CCI account, to access your account for the first time, you’ll need to set a new password:
- On the login page, select Forgot Password
- Enter the primary email address associated with your CCI account
- Complete the one-time verification sent to that email. Make sure to check your junk folder if the email doesn’t appear in your inbox.
- Create your new password
- Paper applications will no longer be accepted after launch.
- If you have a pending application, complete it before April 29th or resubmit after launch.
Contact or Support Needs
For questions, contact CCI at info@cc-institute.org or contact us form.
IMPORTANT NOTICE FOR FACILITY PARTNERS
CCI is no longer accepting paper/PDF facility contracts or addenda to existing contracts.
• Please return on May 4, 2026, to access our upgraded system and begin purchasing through the new facility portal.
• Facilities will need to provided their EIN (Employer Identification Number or Tax ID) in order to create an account.
• Existing facility contracts remain fully valid; this update applies only to new agreements or changes.
General Questions
The new Certification Management System (CMS) is a modernized platform that replaces CCI’s existing certification portal. It provides an improved experience for managing your certification, including a redesigned dashboard, continuous testing, digital applications, and more.
The new CMS launches on May 4, 2026. Initial Certification Applications will be available in the system beginning May 7, 2026.
CCI made this change to modernize the certification experience and better serve perioperative professionals. The new system provides greater flexibility, reduces manual processes, and makes it easier for certificants and candidates to manage their credentials.
Account & Login Questions
No, you do not need to create a new account. Your existing CCI account will be transferred to the new system. If you create a new account, your current certification records will not appear in it.
If you have held a CCI certification at any point, you don’t need to create a new account as your existing record has been migrated.
To access your account for the first time, you’ll need to set a new password:
- On the login page, select Forgot Password
- Enter the primary email address associated with your CCI account
- Complete the one-time verification sent to that email. Make sure to check your junk folder if the email doesn’t appear in your inbox.
- Create your new password
That’s it! You can log in normally from that point forward using your email address and new password.
Not sure what your primary email address on file is? Log in to your CCI account prior to April 29th to confirm.
Yes. All certification history, records, and account information have been migrated to the new system. Your complete history will be available in your account.
Features & Changes
Continuous testing means candidates can schedule their certification exam at any time throughout the year, rather than being limited to specific testing windows. This gives you more control and flexibility over your exam scheduling.
The retake process has been streamlined in the new system. Candidates who need to retake an exam will find it easier and faster to schedule their next attempt directly through the CMS without needing to pay for a second take at the time of initial application.
If you had previously purchased a Take2 for CNOR or CNAMB, you will still receive both exam takes that were purchased.
No. Beginning May 4, 2026, all certification and recertification applications must be submitted online through the new CMS. Paper applications will no longer be accepted.
If you have a paper application in progress, we recommend completing it before April 29th or submitting digitally after launch.
Initial Certification Applications will be available in the new CMS beginning May 7, 2026.
The redesigned dashboard gives you a clear, at-a-glance view of your certification status, renewal timeline, activity history, and any outstanding requirements. It is designed to help you stay on top of your certification with less effort.
Facility Purchasing Portal
The Facility Purchasing Portal is a new feature that allows hospitals, health systems, and facilities to purchase and manage vouchers directly through the CMS. This will also allow for the purchase of prep products, exam retakes, and even recertification vouchers to be purchased on an as needed basis.
Facilities retain access to dedicated CCI support throughout this process.
If your facility has previously purchased vouchers with CCI, please do not create a new facility account.
Your most recent purchases have been moved to the new system and will not reflect if you create a new account.
Reach out to partners@cc-institute.org if you need support getting access to your facility’s account.
To remove the original Facility Admin, you must first assign admin privileges to another user within the same facility. Once the new admin is established, they can remove the original admin through the facility dashboard.
Details about our updated Facility Purchasing program, how-to videos, and how to get support with the new portal, visit our Facility Purchasing Program page.
Recertification Questions
The new system includes a built-in recertification activities tracker that you can access from your account dashboard. Here you can enter points activity and review a full list of your completed points activities. Once you begin a recertification application, can see your current points progress, outstanding requirements, and renewal deadlines all in one place when you review or work on completion of that application.
Yes. Previously submitted recertification activities and history are included in the data migration to the new system.
Activities reported in the past moved into the new system before specific activity types were available. Because of this, those activities now appear as “Other.”
This applies to:
- Activities automatically added from the LMS, and
- Activities you entered yourself
Currently, only NCPD (Contact Hours) display under a specific activity type.
This does not mean there is an issue with your record. All activities transferred correctly and are counted. The “Other” label does not mean anything is missing or incorrect.
No. Any new activities or points entered in the new system will display correctly in their appropriate categories. This does not affect your total points or your ability to recertify.
CCI Amazon Prep Products
Some products are displayed with links to Amazon to make it easy for you to view product details and complete your purchase through a trusted retailer.
When you click the link, you will be redirected to Amazon’s website to review pricing, availability, and complete your purchase directly with Amazon.
All purchases are completed directly through Amazon. This system does not process payments, manage orders, customer support or handle returns for these items.
No. Purchasing a product through Amazon does not appear in your CCI account.
For questions about pricing, shipping, returns, or order status, please contact Amazon customer support, as they manage the transaction.
Amazon links are provided solely for convenience and visibility. Including these links does not indicate an endorsement of Amazon or require users to purchase through that platform.
Support Questions
CCI’s support team is available to assist with any issues during and after the transition, however, please log in to your account and attempt to submit a ticket through the new portal prior to reaching out directly. Should a ticket not be an option, here are contact methods:
Please visit the Known Issues & System Updates page on our website that will be updated throughout the launch period with any known problems and their resolution status.
If you experience an issue on which you cannot successfully submit a ticket after logging into your CCI account or that is not listed on the Known Issues page, there is a form you can complete to get support.
