Surgical Services Manager Job Analysis
The CSSM job analysis performed by CCI provides the framework for the exam. The job analysis for the surgical services manager body of knowledge was conducted to:
- Identify and validate tasks and knowledge important to the work performed by surgical services manager; and
- Identify professional development and continuing education needs as well as anticipate changes in the work role of surgical services managers.
This job analysis details the tasks performed by surgical services managers and the knowledge and skills required to complete those tasks.
CSSM Exam Domains (Subject Areas)
From the job analysis work, CCI’s test development partner identified seven core subject areas in which all certified managers must be proficient along with the percentage of questions in each subject area.
Communication & Relationship Management ||12% |
Strategic Management ||14% |
||16% ||29 |
Human Resource Management
||16% ||29 |
||22% ||40 |
|Leadership ||14% ||25 |
|Professionalism ||6% ||11 |
| TOTAL ||100% ||180 |
Important Details about the CSSM Exam
Candidates will take the CSSM exam at a Prometric testing center. Prometric is a leading professional testing service agency with over 300 locations nationwide. Once your CSSM application is processed and approved, CCI will email you instructions on how to schedule your testing appointment. You will select a time, date and Prometric testing location that are convenient for you.
The CSSM exam is a knowledge-based exam which assesses the knowledge (what a surgical services manager should know) and tasks (what a surgical services manager nurse should know how to do) with two years of managerial experience.
- 180 multiple-choice question exam
- Computer-based test
- Each question has four answer options
- Only one answer is correct
- No multiple answers, i.e. “A and C”; “A, C, and D”, “All of the Above”
- Can “mark” and “review” questions to return to later
- Allow one minute per question
- Answer all questions
Upon successful completion of the exam, a candidate will be awarded the CSSM credential for a three year period. Your CSSM credential will expire on December 31st of the third year.
Why a CSSM Credentialing Program?
A credentialing program for nurses working in a managerial role in the perioperative department would establish a standard of excellence for these professionals.
In addition, the proposed credential would address a current deficit regarding a sub specialty-specific credential for this population. The scope of practice of the surgical services nurse manager differs from the roles identified in the CNOR, CRNFA and CNS-CP job analyses.
This credential program, supported by a rigorous eligibility and testing mechanisms, provides a benchmark to help ensure that managers are meeting this and other quality standards.
Also, a credentialing program for surgical services managers aligns with the recommendation from the Institute of Medicine Report on the Future of Nursing that nurses should practice to the full extent of their education and training.
Finally, the CSSM credentialing program will meet ANCC Magnet leadership characteristic requirements and provide proof of professional growth and development for nurse managers and, therefore, will serve as means to reach ANCC Magnet Recognition Program goals.
Reflecting the fast pace of change in the surgical services arena, the CSSM credential will be valid for 3 years after which time a certificant must complete the CSSM recertification process to renew the credential.