Certificate Program for Surgical Services Management

The Certificate Program for Surgical Services Management is designed for the members of the management team or those aspiring to it.

The program is structured to provide detailed knowledge in the six subject areas most important to surgical services managers and directors:

1. Professionalism
2. Leadership
3. Communication and Relationship Management
4. Financial Management
5. Surgical Services Management
6. Human Resource Management

At the start of the program, participants take an online assessment test and receive a diagnostic report of strengthens and weaknesses in each of the program's subject areas. The six learning modules are completed according to the participant's schedule.  There is no travel requirement.  Participants finish the program by taking an online post-assessment test.  Upon successful completion, participants receive a certificate of mastery along with 16.1 CEs.

The continuing nursing education activities are provided by CCI, and have been approved by the California State Board of Nursing, an accredited provider.  The continuing education credit expires on October 1, 2012. 

Benefits of the Certificate Program for Surgical Services Management

This certificate program is designed to:

• Enhance knowledge and ability to function in a management role regardless of background, education or training
• Help managers successfully navigate the complex surgical services environment
• Increase staff productivity
• Enhance staff engagement
• Increase staff collaboration
• Improve hiring and retention rates
• Provide a means for succession planning
• Help achieve or retain Magnet status

Pricing

What Do Participants Say About the Certificate Program for Surgical Services Management?

Findings from a survey of past participants include:

• 76% of respondents said they purchased the program to expand their skills in surgical services management.
• 66% of respondents said that the pre-assessment exam provided a helpful roadmap to complete the program.
• 94% of respondents said the case studies were applicable.
• 87% of respondents believed that the six modules were adequate to cover the topic of surgical services management.
• 83% of respondents didn't feel additional topics needed to be covered in the modules.
• 90% of respondents said that they would recommend the program to their colleagues.